PDCA = Plan – Do – Check – Action
Plan (Investigate, Set goals, Draw up actionplan)
- Location-plan
- Communication-plan
- Plan of means
- Training-plan
- Role and assignment-plan
5 W’s = What? – Who? – When? – Where? – Why?
2 H’s = How? – How many?
Do (Execute action plan)
- Execute location-plan
- Execute communication-plan
- Execute plan of means
- Execute training-plan
- Execute role-or assignment-plan
Check
- Check execute with checklists
- Communicate results
- Result OK : execute plan
- Result not OK : analyze problem and adapt plan
